Customer Service

At Fonerize your 100% satisfaction is our ultimate goal and all our products carry a lifetime guarantee. If you have any questions about your order or our products please contact our Customer Support Department.

Everything we at Fonerize sell is covered by a 30 day no quibble money back guarantee. If you are not completely satisfied please return your item to us for a full and immediate refund.

We will never release your personal details to any third party for any purpose. Please see the Privacy Policy on our homepage. Your credit/debit card details are not stored or seen by Fonerize and they are only processed by Paypal, Google or Natwest.

We are available 9 AM – 5 PM Monday-Friday.

E-Mail: support@fonerize.com

Tel: 00 44 (0) 1273 252090

Mailing Address:

Reapyears Corner
Streeters Rough
Chelwood Gate
W. Sussex
RH17 7LL

Refund policy

We want you to be happy with your purchase. If you’re not, just return the product to us in the packaging you received it in:-

• Fill out your reason(s) for return on the back of the delivery note

• Use the pre-paid Royal Mail Returns label from the delivery note and obtain a certificate of postage from the Post Office

and we’ll exchange or refund your purchase as directed by you. Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt. This includes any delivery charge

Condition of returns

It’s important that returned items are in the best possible condition, so please take reasonable care of them in the process.